Privacy Policy

Effective Date: July 16, 2026

1. Scope and Our Role

This Privacy Policy explains how Vlore POS Foods ("Vlore," "we," "us," or "our") collects, uses, discloses, retains, and protects personal information in connection with www.vloreposfoods.com, related Site forms, and our direct business interactions.

This Policy applies to information Vlore collects for its own business purposes. It does not replace the privacy notice of a restaurant, merchant, processor, distributor, marketplace, or other third party, and it does not automatically govern information we process solely on behalf of a business client under a separate service agreement.

When Vlore provides websites, online ordering, POS, payment, loyalty, menu, or related services for a business client, we may process information about that client's customers, workers, or users under the client's instructions. In that context, the client generally determines why and how the information is used, and its privacy notice should explain the relevant practices. Requests concerning that data should usually be directed to the client first. We will assist our clients as required by contract and law.

2. Personal Information We Collect

The categories below describe personal information we may collect. Some information relates primarily to a business, but it may be personal information when it identifies or is linked to an owner, employee, applicant, sole proprietor, or other individual.

• Identifiers and contact information
  Examples: Name, business name, job title, mailing address, email address, telephone number, account or user identifiers, and signatures.
  Sources: Directly from you; affiliated brands; referral sources; business partners; public business sources.

• Business and commercial information
  Examples: Restaurant or business profile, service interests, product interests, purchase or inquiry history, proposals, contracts, equipment needs, locations, distributor information, and communications.
  Sources: Directly from you; affiliates; distributors; processors; POS and service partners.

• Merchant and financial information
  Examples: Merchant-processing statements, transaction-volume summaries, fee information, merchant identifiers, bank or settlement information that appears on submitted documents, and pricing analyses. We do not request full payment-card numbers or card verification values through general Site forms.
  Sources: Directly from you or an authorized business representative; processors or partners involved at your request.

• Internet, device, and network activity
  Examples: IP address, browser and device type, operating system, referring and exit pages, pages viewed, dates and times, link or form interactions, cookie identifiers, and similar technical information.
  Sources: Automatically through the Site, cookies, pixels, logs, analytics tools, and hosting providers.

• Approximate location
  Examples: General location inferred from IP address or information you submit, such as city, state, or ZIP code.
  Sources: Automatically from IP address; directly from you.

• Professional and employment information
  Examples: Resume, employment history, education, skills, references, availability, desired role, and other application information.
  Sources: Directly from applicants; references; recruiting providers; public professional sources where lawful.

• Communications and preferences
  Examples: Messages, call or meeting details, attachments, customer-service records, marketing choices, consent records, and opt-out requests.
  Sources: Directly from you; communications providers; our personnel and partners.

• Submitted content and business assets
  Examples: Menus, logos, photographs, labels, product information, files, designs, and other content submitted for evaluation or service delivery.
  Sources: Directly from you or your authorized vendors.

• Inferences
  Examples: Service interests, likely business needs, eligibility indicators, pricing or savings assumptions, and marketing segments derived from information described above.
  Sources: Created from information we collect or receive.

• Sensitive personal information
  Examples: Financial account details that may appear on merchant documents and login credentials only if specifically requested through an approved secure process. We ask you not to submit unnecessary sensitive information.
  Sources: Directly from you or an authorized representative.

We may also receive information from affiliated companies, business clients, processors, distributors, service partners, referral sources, social-media platforms, and public business sources. We may combine information from different sources.

3. How We Use Personal Information

We may use personal information to:

• respond to inquiries, schedule meetings, provide support, and communicate about requested products or services;

• review merchant statements, prepare pricing or savings analyses, determine potential eligibility, and connect you with relevant processors, POS providers, distributors, or other partners;

• prepare proposals, negotiate and administer contracts, fulfill orders, install or support services, and maintain business records;

• design or update menus, labels, websites, online-ordering experiences, digital signs, and other requested business materials;

• evaluate applicants, communicate about opportunities, verify information, and administer recruiting and employment processes;

• send marketing communications where permitted and maintain consent, unsubscribe, and suppression records;

• operate, personalize, maintain, troubleshoot, and improve the Site and our offerings;

• measure Site use, campaign performance, and business trends;

• protect security, prevent fraud and abuse, enforce agreements, and investigate incidents or disputes;

• comply with law, legal process, audits, tax and accounting obligations, and regulatory requests; and

• evaluate or complete a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for the purposes described in this Policy:

• Service providers
  Purpose and examples: Website hosting, form and file intake, cloud storage, customer relationship management, communications, email and SMS delivery, analytics, cybersecurity, IT support, recruiting, document management, printing, shipping, and professional services.

• Affiliated brands and companies
  Purpose and examples: Vlore-related food, bakery, hot-sauce, POS, payment, menu, website, online-ordering, and support operations that help respond to your request or provide integrated services.

• Business partners
  Purpose and examples: Payment processors, acquiring banks, independent sales organizations, POS and hardware providers, distributors, suppliers, installers, carriers, and other partners involved in a quote or service you request. These parties may act as our service providers, independent businesses, or both, depending on the relationship.

• Professional advisers
  Purpose and examples: Lawyers, accountants, auditors, insurers, consultants, and other advisers who need information to provide services or protect legal and business interests.

• Authorities and protected parties
  Purpose and examples: Government agencies, regulators, courts, law enforcement, or other parties when disclosure is reasonably necessary to comply with law, protect rights or safety, prevent fraud, or enforce agreements.

• Transaction participants
  Purpose and examples: Potential or actual buyers, investors, lenders, advisers, and successors in connection with a corporate transaction, subject to appropriate protections.

• At your direction
  Purpose and examples: Other persons or organizations when you ask us to disclose information or consent to the disclosure.

Third parties that act as independent businesses process information under their own notices and terms. You should review those notices before entering into a relationship with them.

5. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money. We may allow analytics, social-media, or advertising technologies to collect identifiers and internet or device activity through the Site. Depending on the technology and applicable law, those disclosures may be considered a "sale," "sharing" for cross-context behavioral advertising, or use for targeted advertising.

Where applicable, you may opt out by using any "Your Privacy Choices" or cookie-settings link displayed on the Site, by sending an email with the subject "Opt Out of Sale/Sharing or Targeted Advertising," or by using a legally recognized browser-based opt-out preference signal, such as Global Privacy Control. We do not knowingly sell or share sensitive personal information or personal information of individuals under 18 for targeted advertising.

6. Cookies and Similar Technologies

The Site and our providers may use cookies, pixels, local storage, logs, and similar technologies. These technologies may be used for essential Site functions, security, preferences, analytics, form performance, campaign measurement, and advertising if enabled.

You can manage cookies through available Site controls and your browser settings. Blocking cookies may affect Site functionality. Browser "Do Not Track" signals are not interpreted consistently across the industry. We respond to legally recognized opt-out preference signals where required by applicable law.

7. Email, Telephone, and SMS Communications

We use contact information to respond to requests and send service-related communications. We send marketing emails, calls, or text messages only as permitted by law and the choices you make. Marketing consent is not a condition of purchase. Message frequency varies and message and data rates may apply.

You may opt out of marketing texts by replying STOP or using another reasonable method, and you may unsubscribe from marketing emails using the link in the message. We retain limited suppression information to honor your choice. Opting out of marketing does not stop necessary non-marketing communications.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose collected, our legitimate business needs, a client instruction, or legal requirements. The criteria generally used are:

• Inquiries and lead records
  Retention criteria: For as long as reasonably needed to respond, follow up, maintain relationship history, resolve disputes, and meet legal or accounting obligations.

• Merchant statements and pricing analyses
  Retention criteria: Until the requested review and reasonable follow-up are complete, then deleted or de-identified unless needed for an active customer relationship, a dispute, fraud prevention, a legal requirement, or a documented business need.

• Contracts, orders, support, and transaction records
  Retention criteria: For the relationship term and afterward for the period reasonably needed for warranties, support, accounting, tax, audit, enforcement, and legal claims.

• Applicant information
  Retention criteria: For the hiring process and a reasonable period afterward for future opportunities, compliance, recordkeeping, and potential claims, unless a longer or shorter period is required by law or requested where applicable.

• Marketing and consent records
  Retention criteria: Until you unsubscribe or consent is no longer valid, plus a limited suppression record so we can honor the opt-out.

• Site logs and analytics
  Retention criteria: For the period reasonably needed for security, troubleshooting, analytics, and legal compliance, after which data is deleted, aggregated, or de-identified.

• Submitted business assets
  Retention criteria: For as long as needed to evaluate or deliver the requested service, maintain project records, support updates, or comply with a contract or law.

We may retain information longer when reasonably necessary for litigation holds, investigations, fraud prevention, security incidents, legal obligations, or the establishment, exercise, or defense of legal claims. We may retain aggregated or de-identified information that cannot reasonably be linked to an individual.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, taking into account the nature of the information and the risks involved. No website, transmission, storage system, or security measure is completely secure, and we cannot guarantee absolute security.

Do not send highly sensitive information through an unapproved channel. If you believe information submitted to us has been compromised, contact us promptly.

10. U.S. State Privacy Rights

Depending on where you live and whether the applicable law covers Vlore or the relevant information, you may have the right to:

• confirm whether we process personal information and access or obtain a copy of it;

• correct inaccurate personal information;

• delete personal information, subject to legal exceptions;

• obtain certain information in a portable format;

• opt out of sale, sharing, or targeted advertising as those terms are defined by applicable law;

• limit certain uses or disclosures of sensitive personal information where applicable;

• appeal our decision on a privacy request; and

• receive equal service and not be unlawfully discriminated against for exercising privacy rights.

To submit a request, email info@vlorefoodsplus.com, call 312-447-3030, or write to the address below. Describe the right you want to exercise and provide enough information for us to locate relevant records. We may verify your identity and authority before completing a request. An authorized agent may submit a request where permitted, but we may require proof of authorization and direct verification with you.

If we deny a request and applicable law provides an appeal right, reply to our decision with "Privacy Appeal" and explain why you believe the decision should be reconsidered. We will not discriminate against you for exercising a privacy right. We do not currently offer a program that provides financial incentives in exchange for personal information.

11. California Privacy Notice

This section supplements the rest of this Policy for California residents if the California Consumer Privacy Act, as amended, applies to Vlore and the relevant information.

• Identifiers
  Collection and disclosure in the preceding 12 months: Collected; disclosed for business purposes to service providers, affiliates, partners, advisers, authorities, and transaction participants. May be disclosed through advertising or analytics technologies if enabled.

• Customer records and commercial information
  Collection and disclosure in the preceding 12 months: Collected; disclosed for business purposes to service providers, affiliates, processors, POS providers, distributors, advisers, authorities, and transaction participants.

• Internet or other electronic network activity
  Collection and disclosure in the preceding 12 months: Collected; disclosed for business purposes to hosting, analytics, security, and communications providers. May be disclosed through advertising or analytics technologies if enabled.

• Geolocation data
  Collection and disclosure in the preceding 12 months: Approximate location may be collected and disclosed for business purposes to hosting, analytics, security, and service providers.

• Professional or employment-related information
  Collection and disclosure in the preceding 12 months: Collected from applicants and disclosed for business purposes to recruiting and verification providers, advisers, authorities, and transaction participants.

• Inferences
  Collection and disclosure in the preceding 12 months: Created and disclosed for business purposes to service providers, affiliates, and relevant business partners.

• Sensitive personal information
  Collection and disclosure in the preceding 12 months: May be collected when it appears on merchant documents or is specifically requested. Used and disclosed only for requested services, security, legal compliance, and other permitted purposes; not used to infer characteristics unrelated to the requested service.

The sources, purposes, recipient categories, and retention criteria for these categories are described in Sections 2 through 8. California residents may request access to categories and specific pieces of personal information, deletion, correction, and information about collection and disclosure; may opt out of sale or sharing; and may limit certain uses of sensitive personal information where the law provides that right. We do not use sensitive personal information to infer characteristics unrelated to the requested service.

We may need to retain information to complete transactions, provide requested services, detect security incidents, exercise legal rights, comply with law, or for other permitted exceptions. We will not unlawfully discriminate against a California resident for exercising privacy rights.

12. Children

The Site is directed to businesses and is not intended for children. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has submitted personal information, contact us so we can investigate and take appropriate action. We do not knowingly sell or share personal information of individuals under 18 for targeted advertising.

13. International Visitors

Vlore is based in the United States, and information may be processed and stored in the United States and other locations where our providers operate. Data-protection laws in those locations may differ from the laws where you live. Where required, we use appropriate legal mechanisms for cross-border transfers.

14. Third-Party Sites and Services

The Site may link to third-party websites, marketplaces, social networks, processors, distributors, or other services. This Policy does not govern those third parties. Their privacy notices explain how they collect and use information. We are not responsible for their privacy or security practices.

15. Changes to This Policy

We may update this Policy from time to time. We will post the revised Policy with a new effective date and provide additional notice when required by law. Changes apply prospectively unless otherwise stated.

16. Contact Us

Questions or privacy requests may be sent to:

Vlore POS Foods
921 S Springfield Ave
Bolivar, MO 65613
United States
Email: info@vlorefoodsplus.com
Phone: 312-447-3030